Typically we will ship your order within 2 days of your order, and take up to 5 - 21days for delivery.
1. We have a No cancellation policy. We offer a 2-hour grace period since your purchase time, within which you can cancel your order with us with no excuse (simply reply to this email labubuclosethk@gmail.com). Once that time has passed, we don't allow cancellation. Please be responsible for your purchase.
2. Always video record your unboxing when you receive your product. Otherwise we will try but we might not be able to help. We are not responsible for minor defects like tiny scratches that you need to zoom in to notice, but we will help if your product has major issues like wrong products etc.
Hidy Chan –
My boyfriend absolutely love it!
Alex –
Very good quality! There was a slight smell when it first arrived, but it cleared up completely after 2-3 hours.
Marcus –
I didn’t know it lit up as well! What a surprise. I will buy again.
Zach Pippin –
I love it. I will definitely buy Charizard Y when it comes out!
Gengar –
HAHAHAHAHA GENGARRRR
Caroline –
There aren’t many Metagross display figures out there. This is definitely one of the best ones I’ve got.
Joe –
Took 8 days for delivery but my kids love them.
Alexander –
Not only is the product itself exquisite, but the service was exceptional. I had a pre-shipment question about the base, and they got back to me with a detailed answer in under an hour. It arrived faster than estimated and was packed with extreme care. This is how you run a business. Will absolutely buy from them again.